Update on the Processing of Personal Data
On the site chickenmarket.gr, we take the appropriate technical and organizational measures to protect the personal data we process and to ensure that such processing is always carried out in accordance with the obligations set by the applicable legal framework.
What is the GDPR?
The General Data Protection Regulation (GDPR) 2016/679 is the regulatory framework of the European Union (EU), the purpose of which is to lay down the conditions for the processing of personal data for the protection of the rights and freedoms of natural persons.
Data Controller
Our company, under the name “GKLAVAS TH – AFOI KAIKI OE”, and the trade name “GKLAVAS TH – AFOI KAIKI OE”, based at 7th km Thessaloniki–Athens, Postal Code 54628, with contact email chickenmarketgr@gmail.com and telephone (+30) 2310270202, as legally represented, informs you that, for the purposes of conducting its business activities, it processes your personal data in accordance with applicable national legislation and European Regulation 2016/679 (General Data Protection Regulation, hereinafter the “Regulation”), as in force.
What categories of personal data do we process?
Your personal data, namely full name/company name, Tax Identification Number (Α.Φ.Μ.) and Tax Office, email addresses, telephone numbers, contact addresses, and financial data, are processed only when we have a lawful reason to do so.
What are the legal reasons for processing your personal data?
chickenmarket.gr will use your information for the following lawful processing purposes (according to Article 6 of the Regulation), as applicable, based on your explicit consent, which you may freely withdraw at any time, or for the performance of a contract or pre-contractual relationship with you, or for compliance with a legal obligation, or for the purposes of our legitimate interests, namely:
- To manage your calls and complete your requests, purchases, and orders.
- To respond to your requests, questions, and comments regarding our products.
- To announce the results of surveys, draws, and competitions in which you have participated.
- For reasons of quality assurance and improvement of our services, in which case telephone communication with our customers is recorded, as we inform you through a recorded introductory message.
- To analyze traffic on our websites and improve your experience, as well as to provide you with information related to products, services, offers, and promotional activities.
STATEMENT
By providing your consent wherever required on our website, you declare responsibly that you are over 18 years old. If you are under 18 years old, you may use our website only with the participation and approval of a parent or guardian.
Where is your data disclosed?
Your data is processed by authorized employees of our company. Some of your data may also be disclosed (to the extent necessary) to our partners, who assist us in certain activities, such as transport companies, postal service providers, telecommunications companies, software and cloud service providers, advertising companies, and auditing companies. In addition, your data may be disclosed to public authorities when this constitutes our legal obligation.
Storage Period
The data retention period is determined based on the following specific criteria, depending on the case:
- When processing is required as an obligation under the provisions of the applicable legal framework, your personal data will be stored for as long as required by the relevant provisions.
- When processing is carried out on the basis of a contract, pre-contractual relationship, or following the submission of your question/request, your personal data is stored for as long as necessary for the fulfillment of our obligations and for the establishment, exercise, or support of our legal claims.
- When processing is based on your consent, the data is retained until such consent is withdrawn, which may be done by you at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
In particular, data collected from the recording of telephone calls is retained for a period of three (3) months, unless you have withdrawn your consent earlier or unless there are specific reasons requiring their retention for a longer period.
Personal Data Security
chickenmarket.gr implements appropriate technical and organizational measures aimed at the secure processing of personal data and the prevention of accidental loss or destruction and unauthorized and/or unlawful access, use, modification, or disclosure thereof. In any case, the nature of the internet and the fact that it is accessible to anyone does not allow guarantees to be provided that unauthorized third parties will never be able to breach the applicable technical and organizational measures, gaining access to and possibly using personal data for unauthorized and/or unlawful purposes.
For any issue regarding the processing of personal data, you may contact the Personal Data Protection Department and the Data Protection Officer (DPO) of chickenmarket.gr at the following contact details: email: chickenmarketgr@gmail.com and telephone: +30 2310270202.
Right to lodge a complaint with the Hellenic Data Protection Authority
You have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr): Call Center: +30 210 6475600, email: contact@dpa.gr.
